Why AI's emotional intelligence matters more than raw computing power: Dr. Rana el Kaliouby argues human-centric AI isn't just ethical—it's essential for thriving socially, economically, and emotionally. At SXSW, she dismantles AI myths, examines AI therapy risks, and identifies which founders are truly visionary versus opportunistic. Only 7% of human communication is verbal; 93% is non-verbal through facial expressions and tone, yet AI systems ignore this critical context.