OpenAI's head of ChatGPT reveals why most internet actions will soon be taken by AI agents, and how the company's new Dots platform represents a radical shift from chatbots to always-on personal assistants. Tibo Sottiaux discusses 20+ product launches, agent scaling, and why complex workflows are giving way to simpler, learning systems. The majority of actions on the internet will be taken by agents, forcing product builders to design for massive scale and different interaction patterns than human-facing interfaces.